We are no longer experiencing an issue with Programmable Voice Services in the US East Coast region. The incident has been resolved
Posted Jul 28, 2020 - 04:15 PDT
Programmable Voice services are now operating normally. We will continue to monitor the situation and will provide another update when the incident is fully resolved.
Posted Jul 28, 2020 - 03:37 PDT
We are continuing to investigate and have discovered Recording and Recording Transcriptions are also impacted by this issue.
Posted Jul 28, 2020 - 03:09 PDT
We are continuing to investigate this issue and will provide a further update with the next hour.
Posted Jul 28, 2020 - 02:52 PDT
We are experiencing issues with Programmable Voice services in the US East Coast region. Customers may experience dropped calls and/or calls with missing audio. We will provide an update within 30 minutes.
Posted Jul 28, 2020 - 02:21 PDT
Our monitoring systems have detected a potential issue with Programmable Voice services. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Jul 28, 2020 - 01:57 PDT
This incident affected: PROGRAMMABLE VOICE (PSTN, Conference, Recording, Recording Transcriptions).