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Issues with Programmable Voice services in US East Coast region
Incident Report for Twilio
Resolved
We are no longer experiencing an issue with Programmable Voice Services in the US East Coast region. The incident has been resolved
Posted Jul 28, 2020 - 04:15 PDT
Monitoring
Programmable Voice services are now operating normally. We will continue to monitor the situation and will provide another update when the incident is fully resolved.
Posted Jul 28, 2020 - 03:37 PDT
Update
We are continuing to investigate and have discovered Recording and Recording Transcriptions are also impacted by this issue.
Posted Jul 28, 2020 - 03:09 PDT
Update
We are continuing to investigate this issue and will provide a further update with the next hour.
Posted Jul 28, 2020 - 02:52 PDT
Update
We are experiencing issues with Programmable Voice services in the US East Coast region. Customers may experience dropped calls and/or calls with missing audio. We will provide an update within 30 minutes.
Posted Jul 28, 2020 - 02:21 PDT
Investigating
Our monitoring systems have detected a potential issue with Programmable Voice services. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Jul 28, 2020 - 01:57 PDT
This incident affected: PROGRAMMABLE VOICE (PSTN, Conference, Recording, Recording Transcriptions).