Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Issues with Programmable Voice services in US East Coast region
      Incident Report for Twilio
      Resolved
      We are no longer experiencing an issue with Programmable Voice Services in the US East Coast region. The incident has been resolved
      Posted Jul 28, 2020 - 04:15 PDT
      Monitoring
      Programmable Voice services are now operating normally. We will continue to monitor the situation and will provide another update when the incident is fully resolved.
      Posted Jul 28, 2020 - 03:37 PDT
      Update
      We are continuing to investigate and have discovered Recording and Recording Transcriptions are also impacted by this issue.
      Posted Jul 28, 2020 - 03:09 PDT
      Update
      We are continuing to investigate this issue and will provide a further update with the next hour.
      Posted Jul 28, 2020 - 02:52 PDT
      Update
      We are experiencing issues with Programmable Voice services in the US East Coast region. Customers may experience dropped calls and/or calls with missing audio. We will provide an update within 30 minutes.
      Posted Jul 28, 2020 - 02:21 PDT
      Investigating
      Our monitoring systems have detected a potential issue with Programmable Voice services. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Jul 28, 2020 - 01:57 PDT
      This incident affected: PROGRAMMABLE VOICE (PSTN, Conference, Recording, Recording Transcriptions).