Inbound Call Failures to a Subset of Twilio United Kingdom Phone Numbers

Incident Report for Twilio

Resolved

The issue affecting inbound calls to a subset of Twilio United Kingdom phone numbers has been resolved, and the service is functioning normally at this time.

Posted Dec 01, 2022 - 09:20 PST

Update

We continue seeing recovery for inbound calls failures to a subset of Twilio United Kingdom phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 01, 2022 - 07:21 PST

Monitoring

We have started seeing recovery for inbound calls failures to a subset of Twilio United Kingdom phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 01, 2022 - 05:24 PST

Update

We continue to observe Inbound call failures to a subset of Twilio United Kingdom phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 01, 2022 - 03:39 PST

Investigating

Our monitoring systems have detected a potential issue impacting inbound calls to a subset of Twilio United Kingdom phone numbers.
Our engineering team has been alerted and is actively investigating. We will provide another update within the next 1 hour or as soon as more information becomes available.

Posted Dec 01, 2022 - 02:56 PST

This incident affected: CARRIER NETWORK (Voice, Europe).