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        MMS Delivery Delays to T-Mobile in the US From a Subset of Long Codes

        Incident Report for Twilio

        Resolved

        We are no longer experiencing MMS delivery delays when sending messages to T-Mobile in the US. This incident has been resolved.
        Posted Sep 06, 2023 - 03:28 PDT

        Monitoring

        We are observing recovery in MMS delivery delays when sending messages to T-Mobile in the US. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Sep 06, 2023 - 01:35 PDT

        Update

        We continue to experience MMS delivery delays when sending messages to T-Mobile in the US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Sep 06, 2023 - 01:01 PDT

        Update

        We continue to experience MMS delivery delays when sending messages to T-Mobile in the US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Sep 05, 2023 - 21:13 PDT

        Update

        We continue to experience MMS delivery delays when sending messages to T-Mobile in the US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Sep 05, 2023 - 19:13 PDT

        Investigating

        We continue to experience MMS delivery delays when sending messages to T-Mobile in the US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Sep 05, 2023 - 18:13 PDT

        Monitoring

        We are observing recovery in MMS delivery delays when sending messages to T-Mobile in the US. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Sep 05, 2023 - 16:13 PDT

        Update

        We are continuing to investigate MMS delivery delays when sending messages T-Mobile in the US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Sep 05, 2023 - 14:12 PDT

        Update

        We are experiencing MMS delivery delays when sending messages T-Mobile in the US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Sep 05, 2023 - 13:12 PDT

        Investigating

        Our monitoring systems have detected a potential issue with MMS delivery delays to T-Mobile in the US. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Sep 05, 2023 - 13:06 PDT
        This incident affected: CARRIER NETWORK (MMS Long Code, North America).