Intermittent SMS Delivery Failure to MTN Networks in African Country

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures to MTN Networks In African Country. This incident has been resolved.

Posted Jul 12, 2024 - 10:29 PDT

Monitoring

We are observing successful SMS delivery to MTN Networks in African Country. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 12, 2024 - 08:46 PDT

Update

We are experiencing intermittent SMS delivery failures to MTN Networks In African Country. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 12, 2024 - 07:42 PDT

Investigating

Our monitoring systems have detected a potential issue SMS Delivery Failed. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jul 12, 2024 - 07:24 PDT

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).