Flex Insights Queues Stats Dashboard delays

Incident Report for Twilio

Resolved

Flex Insights Queues Stats Dashboard delays issue is now fixed and data is processing correctly. This incident is now resolved.

Posted Aug 14, 2020 - 09:31 PDT

Update

Flex Insights is currently experiencing issues with updating its Real time Queues Stats Dashboard. Data is still available but delayed. Our engineering team has been alerted and is actively investigating. We will provide an update in 1 hour or as more information becomes available.

Posted Aug 14, 2020 - 09:12 PDT

Investigating

Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Aug 14, 2020 - 08:55 PDT

This incident affected: FLEX (Flex Insights).