Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      MMS Delivery Delays to AT&T in the US from a Subset of Short Codes
      Incident Report for Twilio
      Resolved
      We are no longer experiencing MMS delivery delays when sending messages to AT&T in the US from a subset of Twilio short codes. This incident has been resolved.
      Posted Oct 19, 2021 - 07:00 PDT
      Monitoring
      We are observing recovery in MMS delivery delays when sending messages to AT&T in the US from a subset of Twilio short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
      Posted Oct 19, 2021 - 06:34 PDT
      Update
      We are still experiencing MMS delivery delays to AT&T in the US from a subset of Twilio short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
      Posted Oct 18, 2021 - 23:19 PDT
      Update
      We are still experiencing MMS delivery delays to AT&T in the US from a subset of Twilio short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Posted Oct 18, 2021 - 19:23 PDT
      Update
      We are still experiencing MMS delivery delays to AT&T in the US from a subset of Twilio short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Oct 18, 2021 - 17:29 PDT
      Update
      We are experiencing MMS delivery delays to AT&T in the US from a subset of Twilio short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Oct 18, 2021 - 16:28 PDT
      Investigating
      Our monitoring systems have detected a potential issue with MMS delivery delays. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Oct 18, 2021 - 16:10 PDT
      This incident affected: CARRIER NETWORK (MMS Short Code, North America).