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SMS Delivery Failure to Twilio Phone Numbers in Mexico via Subset of Shortcodes
Incident
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Update
We are experiencing SMS delivery failures to Twilio phone numbers in Mexico via a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Update
We continue to experience SMS delivery delays when sending messages to Twilio phone numbers in Mexico via a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Update
We continue to experience SMS delivery delays when sending messages to Twilio phone numbers in Mexico via a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We keep experiencing SMS delivery delays when sending messages to Twilio phone numbers in Mexico via subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing SMS delivery delays when sending messages to Twilio phone numbers in Mexico via subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue SMS delivery delays to Twilio phone numbers in Mexico. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affects: CARRIER NETWORK (SMS, Latin America).