Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        Delays Processing Programmable Wireless Usage and Billing Events

        Incident Report for Twilio

        Resolved

        This incident has been resolved.
        Posted Apr 21, 2020 - 06:35 PDT

        Monitoring

        A fix has been implemented and we are monitoring the results.
        Posted Apr 21, 2020 - 05:17 PDT

        Update

        Our engineers are continuing to work towards a fix for this issue
        Posted Apr 21, 2020 - 04:03 PDT

        Update

        Our engineering team is still in the process of working towards a fix for this issue. We will update as soon as we have more information.
        Posted Apr 20, 2020 - 23:57 PDT

        Identified

        Our engineers have identified the issue and are working on a fix. We will provide another update as soon as additional information is available.
        Posted Apr 20, 2020 - 19:57 PDT

        Update

        We are seeing delays in processing usage and billing events for Programmable Wireless SIMs. Our on-call engineers are investigating.
        Posted Apr 20, 2020 - 18:31 PDT

        Investigating

        Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Apr 20, 2020 - 18:25 PDT