Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Failures to XL Axiata Network Indonesia
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS Delivery Failures sending to XL Axiata Network in Indonesia. This incident has been resolved.
      Posted Nov 11, 2020 - 19:32 PST
      Monitoring
      We are observing recovery in experiencing SMS Delivery Failures sending to XL Axiata Network in Indonesia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours time or as soon as more information becomes available.
      Posted Nov 11, 2020 - 18:45 PST
      Update
      We continue to experience SMS Delivery Failures sending to XL Axiata Network in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Posted Nov 11, 2020 - 17:54 PST
      Investigating
      We are experiencing SMS Delivery Failures sending to XL Axiata Network in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Nov 11, 2020 - 15:53 PST
      This incident affected: CARRIER NETWORK (SMS, APAC).