Timeout Errors for Twilio Rest API

Incident Report for Twilio

Resolved

The issue of timeout errors for Twilio Rest API, impacting monitor alerts and notifications, has been resolved. The Twilio REST API is operating normally at this time.

Posted Jul 14, 2022 - 15:57 PDT

Monitoring

We are observing recovery in the issue of timeout errors for Twilio Rest AP, impacting monitor alerts and notifications. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Jul 14, 2022 - 15:32 PDT

Update

We are still investigating timeout errors for Twilio Rest API, impacting the monitor alerts and notifications 2010. Our engineering team is actively working on the issue, and we will provide another update in 4 hours or as soon as more information becomes available.

Posted Jul 14, 2022 - 14:03 PDT

Update

We are still investigating timeout errors for Twilio Rest API, impacting the monitor alerts and notifications 2010. Our engineering team is actively working on the issue, and we will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 14, 2022 - 12:08 PDT

Update

We are currently investigating timeout errors for Twilio Rest API, impacting the monitor alerts and notifications 2010. Our engineering team is actively working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 14, 2022 - 11:08 PDT

Investigating

Our monitoring systems have detected a potential issue with REST API. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jul 14, 2022 - 10:57 PDT

This incident affected: DEVELOPER TOOLS (REST API).