Inbound SMS Failures to a Subset of Twilio Belgium Phone Numbers

Incident Report for Twilio

Resolved

The issue affecting inbound SMS failures to a subset of Twilio Belgium phone numbers has been resolved, and the service is functioning normally at this time.

Posted Sep 13, 2021 - 07:05 PDT

Monitoring

We are observing recovery in inbound SMS delivery to the subset of Twilio Belgium phone numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 13, 2021 - 05:24 PDT

Update

We are continuing to experience inbound SMS delivery failures to a subset of Twilio Belgium phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Sep 13, 2021 - 04:48 PDT

Update

We are continuing to experience inbound SMS delivery failures to a subset of Twilio Belgium phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 13, 2021 - 02:46 PDT

Investigating

We are experiencing inbound SMS delivery failures to a subset of Twilio Belgium phone numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 60 minutes or as soon as more information becomes available.

Posted Sep 13, 2021 - 01:56 PDT

This incident affected: CARRIER NETWORK (SMS, Europe).