SMS Short Code and Toll-Free Delivery Issues to T-Mobile in the United States

Incident Report for Twilio

Resolved

This incident has been resolved.

Posted Jul 01, 2019 - 07:42 PDT

Monitoring

We are seeing recovery and will continue monitoring.

Posted Jul 01, 2019 - 07:07 PDT

Update

Our carrier partner has identified the issue and we are continuing to work with them to resolve the issue.

Posted Jul 01, 2019 - 06:46 PDT

Investigating

We are experiencing issues sending SMS from short code and toll-free numbers to T-Mobile in the United States. Our engineers are investigating the issue with our carrier partner for a resolution. We will provide an update as soon as we have additional information.

Posted Jul 01, 2019 - 01:23 PDT

This incident affected: CARRIER NETWORK (SMS Short Code, North America, SMS Toll-Free, North America).