SMS Delivery Delays to Etisalat and DU in the United Arab Emirates

Incident Report for Twilio

Resolved

We are no longer experiencing delivery delays to United Arab Emirates Etisalat and DU networks. This incident has been resolved.

Posted Dec 22, 2020 - 17:08 PST

Monitoring

We are observing successful SMS delivery to United Arab Emirates Etisalat and DU networks. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 22, 2020 - 14:34 PST

Update

We are now experiencing SMS delivery delays when sending messages to both Etisalat and DU networks in the United Arab Emirates. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 22, 2020 - 13:45 PST

Investigating

We are experiencing SMS delivery delays when sending messages to Etisalat United Arab Emirates. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 22, 2020 - 13:25 PST