Inbound Call Failures to a Subset of Twilio's Israel Phone Numbers

Incident Report for Twilio

Resolved

The issue affecting inbound calls to Twilio Israel phone numbers has been resolved, and the service is functioning normally at this time.

Posted Mar 11, 2023 - 14:21 PST

Monitoring

We have started seeing recovery for inbound calls to Twilio Israel phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 11, 2023 - 12:39 PST

Update

We are still observing a subset of inbound call failures to Twilio Israel phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 11, 2023 - 10:54 PST

Investigating

We are observing a subset of inbound call failures to Twilio Israel phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 11, 2023 - 09:38 PST

This incident affected: CARRIER NETWORK (Voice, Middle East & Africa).