Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Delays and Failures to US Cellular and Google Voice numbers for a small subset of traffic
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery failures to US Cellular and Google Voice numbers in the US. This incident has been resolved.
      Posted Oct 17, 2020 - 16:53 PDT
      Monitoring
      We are observing successful SMS delivery to US Cellular and Google Voice numbers in the US for the past 30 minutes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Oct 17, 2020 - 16:26 PDT
      Update
      We are experiencing delivery delays and failures sending to US Cellular and Google Voice numbers in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Oct 17, 2020 - 15:40 PDT
      Investigating
      Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Oct 17, 2020 - 15:30 PDT
      This incident affected: CARRIER NETWORK (SMS Short Code, North America).