Twilio Services
Issues related to Twilio’s Software
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    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
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        System Metrics

        Elevated Error Rates in Connect App

        Incident Report for Twilio

        Resolved

        The elevated error rates in Connect App issue has been resolved and the service is operating normally at this time.
        Posted Feb 27, 2026 - 13:55 PST

        Monitoring

        The Connect App is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
        Posted Feb 27, 2026 - 11:33 PST

        Update

        We are continuing to investigate this issue.
        Posted Feb 27, 2026 - 10:49 PST

        Update

        We are currently investigating increased error rates affecting the Connect App. Customers may experience potential errors when using the application. Our engineering teams have identified a drop in success rates due to elevated traffic and are actively working to mitigate the impact. We will provide update in 1 hour or as more information becomes available. Thank you for your patience as we work to resolve this issue.
        Posted Feb 27, 2026 - 10:39 PST

        Investigating

        Our monitoring systems have detected a potential issue with increased traffic. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Feb 27, 2026 - 10:36 PST
        This incident affected: DEVELOPER TOOLS (Console).