SMS Delivery delays to Multiple Networks in the US for a Subset of Toll-Free Numbers

Incident Report for Twilio

Resolved

We are no longer experiencing message queuing for some toll free phone numbers. This incident has been resolved.

Posted Jul 15, 2024 - 13:45 PDT

Investigating

We've become aware of a potential issue with toll free messaging. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jul 15, 2024 - 13:25 PDT

This incident affected: PROGRAMMABLE MESSAGING (SMS).