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Deliverability issue of DLRs for SMS messages to Sprint US phone numbers
Incident Report for Twilio
Resolved
We have resolved the incident. All systems are operating normally.
Posted 14 days ago. May 07, 2018 - 07:03 PDT
Update
We are still continuing to work with our carrier partners to resolve this issue. Next update in four hours.
Posted 14 days ago. May 07, 2018 - 04:42 PDT
Investigating
We are experiencing a deliverability issue of DLRs for SMS messages sent to Sprint phone numbers in the US. SMS messages to Sprint phone numbers are successfully delivered but delivery reports, DLRs, are not. We are working with our carrier partners to resolve this issue. Next update within two hours.
Posted 15 days ago. May 07, 2018 - 02:52 PDT
This incident affected: Programmable SMS (SMS).