Erroneous SID being added to the email reply has been resolved and Twilio Console in Self-service account closure is operating normally at this time.
Posted Jan 31, 2024 - 16:43 PST
Monitoring
Twilio Console in Self-service account closure is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Posted Jan 31, 2024 - 16:08 PST
Update
Our engineers have identified the issue of erroneous SID being added to the email reply upon self-service request for account closure when using Twilio console and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Jan 31, 2024 - 15:52 PST
Investigating
Our monitoring systems have detected a potential issue Twilio console for account closure. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Jan 31, 2024 - 15:26 PST
This incident affected: DEVELOPER TOOLS (Console).
