SMS Delivery Delays towards US Cellular One

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery status delays when sending messages to US Cellular One over long codes. This incident has been resolved.

Posted Dec 06, 2020 - 17:07 PST

Monitoring

We are observing recovery in SMS delivery delays when sending messages to US Cellular One over long codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 06, 2020 - 15:46 PST

Update

We are still experiencing SMS delivery delays towards US Cellular One over long codes. We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 06, 2020 - 15:15 PST

Investigating

We are experiencing SMS delivery delays towards US Cellular One over long codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 06, 2020 - 14:39 PST

This incident affected: CARRIER NETWORK (SMS Long Code, North America).