Issue with OTP Codes not Sent to Customers Registering for A2P Sole Prop Brands

Incident Report for Twilio

Resolved

We are no longer experiencing issues with OTP Codes Sent to Customers Registering for A2P Sole Prop Brands. This incident has been resolved.

Posted Jan 11, 2024 - 17:51 PST

Monitoring

We are observing recovery in OTP Codes Sent to Customers Registering for A2P Sole Prop Brands. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 11, 2024 - 17:00 PST

Update

We are still experiencing an issue with OTP Codes not Sent to Customers Registering for A2P Sole Prop Brands. Our engineers are working to resolve the issue. We will provide an update in 2 hour or as soon as more information becomes available.

Posted Jan 11, 2024 - 16:18 PST

Investigating

We are experiencing an issue with OTP Codes not Sent to Customers Registering for A2P Sole Prop Brands. Our engineers are working to resolve the issue. We will provide an update in 1 hour or as soon as more information becomes available.

Posted Jan 11, 2024 - 15:05 PST

This incident affected: PROGRAMMABLE MESSAGING (SMS).