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        On Call Engineers are Investigating an issue voice transcription services

        Incident Report for Twilio

        Resolved

        Our monitoring system no longer sees a disruptions to voice transcription services. The issue is now resolved.
        Posted Aug 10, 2025 - 02:45 PDT

        Update

        Our monitoring systems have detected a potential issue experiencing significant disruptions to voice transcription services. Our engineering team has been alerted and is actively investigating. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Aug 10, 2025 - 02:03 PDT

        Investigating

        Our monitoring systems have detected a potential issue experiencing significant disruptions to voice transcription services. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Aug 10, 2025 - 01:56 PDT
        This incident affected: PROGRAMMABLE VOICE (Recording Transcriptions).