SMS Delivery Failures on MPT Myanmar

Incident Report for Twilio

Resolved

We have confirmed the recovery of the service and are no longer experiencing SMS delivery failures to MPT Myanmar. This incident is resolved.

Posted Feb 07, 2021 - 08:05 PST

Identified

We are addressing the SMS delivery failures to MPT Myanmar, so far we have seen some recovery but we are still waiting for the carrier to confirm full recovery of the service. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Feb 07, 2021 - 04:42 PST

Update

We are observing successful SMS delivery to MPT Myanmar for the last 2 hours. But we will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 07, 2021 - 02:45 PST

Monitoring

We are observing successful SMS delivery to MPT Myanmar for the last 60 minutes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 07, 2021 - 00:45 PST

Update

We are still observing delivery failures sending to MPT Myanmar. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours as soon as more information becomes available.

Posted Feb 06, 2021 - 18:18 PST

Update

We are still observing delivery failures sending to MPT Myanmar. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours as soon as more information becomes available.

Posted Feb 06, 2021 - 05:28 PST

Update

We are still observing delivery failures sending to MPT Myanmar. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours as soon as more information becomes available.

Posted Feb 06, 2021 - 01:33 PST

Update

We are still observing delivery failures sending to MPT Myanmar. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours as soon as more information becomes available.

Posted Feb 05, 2021 - 23:32 PST

Investigating

We are experiencing delivery failures sending to MPT Myanmar. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Feb 05, 2021 - 22:38 PST

This incident affected: CARRIER NETWORK (SMS, APAC).