SMS Delivery Delays to Multiple Network's in South Africa

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to multiple networks in South Africa using domestic long codes. This incident has been resolved.

Posted Aug 20, 2023 - 05:14 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to multiple networks in South Africa using domestic long codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 20, 2023 - 03:25 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to multiple networks in South Africa using domestic long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 20, 2023 - 02:31 PDT

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).