Issue With Subaccount Closures Failing

Incident Report for Twilio

Resolved

Issue with subaccount closures failing due to timeouts has been resolved and is operating normally at this time.

Posted Apr 01, 2025 - 07:41 PDT

Update

Our engineering team continues to investigate an issue with subaccount closures failing in Twilio public API. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Apr 01, 2025 - 07:18 PDT

Update

Our engineering team continues to investigate an issue with subaccount closures failing in Twilio public API. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 01, 2025 - 05:37 PDT

Update

We are investigating an issue with subaccount closures failing in Twilio public API. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 01, 2025 - 04:49 PDT

Investigating

Our monitoring systems have detected a potential issue with subaccount closures failing due to timeouts. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Apr 01, 2025 - 04:33 PDT

This incident affected: DEVELOPER TOOLS (REST API).