Inbound and outbound long code MMS in US degraded

Incident Report for Twilio

Resolved

At this time our metrics and tests indicate that the issue has passed.

Posted Oct 30, 2018 - 16:28 PDT

Monitoring

Our engineers have identified an issue where some customers may experience a delay in delivery for MMS messages, MMS delivery receipts are also affected. We are working with our carrier partners to resolve.

Posted Oct 30, 2018 - 12:38 PDT

Investigating

We have detected an issue for inbound and outbound long code MMS. We will provide an update when we have further information.

Posted Oct 30, 2018 - 09:37 PDT

This incident affected: PROGRAMMABLE MESSAGING (MMS).