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Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Delays to MTN Network in Rwanda
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays when sending messages to MTN Network in Rwanda. This incident has been resolved.
      Posted Oct 09, 2024 - 09:38 PDT
      Update
      We continue to observe recovery in SMS delivery delays when sending messages to MTN Network in Rwanda. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Oct 09, 2024 - 07:39 PDT
      Monitoring
      We continue experiencing SMS delivery delays when sending messages to MTN Network in Rwanda. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Oct 09, 2024 - 05:38 PDT
      Investigating
      We are experiencing SMS delivery delays when sending messages to MTN Network in Rwanda. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Oct 09, 2024 - 04:44 PDT
      This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).
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