SMS Delivery Receipts Delays To ISP Telecom (313-994) in United States via Subset of Short Codes

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery report delays, when sending messages to ISP Telecom in the United States, via subset of short codes. This incident has been resolved.

Posted Apr 14, 2022 - 10:11 PDT

Monitoring

We are observing recovery in SMS delivery report delays, when sending messages to ISP Telecom in the United States, via subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 14, 2022 - 08:18 PDT

Update

We are continuing to experience SMS delivery report delays, when sending messages to ISP Telecom in the United States, via subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Apr 14, 2022 - 02:33 PDT

Update

We are experiencing SMS delivery report delays when sending messages to ISP Telecom (313-994) in United States via subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Apr 13, 2022 - 22:36 PDT

Update

We are experiencing SMS delivery report delays when sending messages to ISP Telecom (313-994) in United States via subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 13, 2022 - 20:42 PDT

Investigating

We are experiencing SMS delivery report delays when sending messages to ISP Telecom (313-994) in United States via subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 13, 2022 - 19:44 PDT

This incident affected: CARRIER NETWORK (SMS Short Code, North America).