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Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Failures receiving calls in multiple European countries.
Incident
Report for Twilio
Resolved
This incident has been resolved.
Monitoring
We are seeing recovery in receiving calls to some of the numbers in European countries including Italy, Belgium, Germany, Portugal, Luxembourg, Romania, Spain, Poland, Sweden, Ireland and Netherlands. We will continue to monitor and provide an update shortly.
Update
We are continuing to observe failures receiving calls to some of the numbers in European countries including Italy, Belgium, Germany, Portugal, Luxembourg, Romania, Spain, Poland, Sweden, Ireland and Netherlands. We are working with our carrier partner to resolve the issue. We will provide an update in 2 hours or earlier when we have further information.
Investigating
We are observing failures receiving calls to some of the numbers in multiple European countries including Italy, Belgium, Germany, Portugal, Netherlands, Romania and Luxembourg. We are working with our carrier partner to resolve the issue. We will provide an update as soon as possible.
This incident affected: CARRIER NETWORK (Voice, Europe).