Failures receiving calls in multiple European countries.

Incident Report for Twilio

Resolved

This incident has been resolved.

Posted Mar 18, 2019 - 16:15 PDT

Monitoring

We are seeing recovery in receiving calls to some of the numbers in European countries including Italy, Belgium, Germany, Portugal, Luxembourg, Romania, Spain, Poland, Sweden, Ireland and Netherlands. We will continue to monitor and provide an update shortly.

Posted Mar 18, 2019 - 13:46 PDT

Update

We are continuing to observe failures receiving calls to some of the numbers in European countries including Italy, Belgium, Germany, Portugal, Luxembourg, Romania, Spain, Poland, Sweden, Ireland and Netherlands. We are working with our carrier partner to resolve the issue. We will provide an update in 2 hours or earlier when we have further information.

Posted Mar 18, 2019 - 13:29 PDT

Investigating

We are observing failures receiving calls to some of the numbers in multiple European countries including Italy, Belgium, Germany, Portugal, Netherlands, Romania and Luxembourg. We are working with our carrier partner to resolve the issue. We will provide an update as soon as possible.

Posted Mar 18, 2019 - 10:52 PDT

This incident affected: CARRIER NETWORK (Voice, Europe).