Degraded SMS delivery for Alphanumeric Sender IDs in Philippines

Incident Report for Twilio

Resolved

Degraded SMS delivery for Alphanumeric Sender IDs in Philippines has been resolved and SMS delivery for Alphanumeric Sender IDs in Philippines is operating normally at this time.

Posted Nov 25, 2016 - 02:30 PST

Monitoring

Pre-registered alphanumeric sender ID SMS traffic in the Philippines are being delivered successfully. We will continue monitoring this issue.

Posted Nov 25, 2016 - 01:50 PST

Investigating

Outbound SMS traffic for pre-registered alphanumeric sender IDs in the Philippines is degraded. Our engineering team is currently working with our carrier partners to resolve this issue. We will post an update within two hours.

Posted Nov 25, 2016 - 01:04 PST

This incident affected: PROGRAMMABLE MESSAGING (SMS).