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        SMS Delivery Delays to Multiple Networks in the US for a Subset of Short Codes

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays when sending messages to Multiple Networks in the US for a Subset of Short Codes. This incident has been resolved.
        Posted Jul 29, 2024 - 07:12 PDT

        Monitoring

        We are observing recovery in SMS Delivery Delays to Multiple Networks in the US for a Subset of Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jul 29, 2024 - 05:49 PDT

        Investigating

        We are experiencing SMS Delivery Delays to Multiple Networks in the US for a Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Jul 29, 2024 - 05:21 PDT
        This incident affected: CARRIER NETWORK (SMS Short Code, North America).