SMS Delivery Delays to Telenor Pakistan

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Telenor network in Pakistan. This incident has been resolved.

Posted Jun 06, 2024 - 18:13 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to the Telenor network in Pakistan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 06, 2024 - 16:13 PDT

Investigating

This incident causing SMS delivery delays when sending messages to the Telenor network in Pakistan was prematurely resolved in one of our previous posts. Please refer to https://status.twilio.com/incidents/w90s1y2wh70z for previous updates. We are continuing to experience SMS delivery delays when sending messages to the Telenor network in Pakistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours, or as soon as more information becomes available. We apologize for the inconvenience and for any confusion this may have caused

Posted Jun 06, 2024 - 12:13 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).