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        Elevated Error Rate with PayPal Payment Processing

        Incident Report for Twilio

        Resolved

        PayPal resolved the issue as of 17:47 Pacific time. Payment processing with PayPal has returned to normal.
        Posted Aug 24, 2020 - 18:27 PDT

        Update

        We are experiencing a higher level of errors with PayPal payment processing due to an ongoing incident at PayPal. Please use credit cards for adding funds to your Twilio account while it is being investigated and resolved.
        Posted Aug 24, 2020 - 18:01 PDT

        Investigating

        Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Aug 24, 2020 - 17:55 PDT
        This incident affected: TWILIO PLATFORM (Billing).
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