Automated Alert: No Customer Impact

Incident Report for Twilio

Resolved

We have fully investigated the APNS issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

Posted Jul 15, 2025 - 01:13 PDT

Update

We are continuing to investigate this issue.

Posted Jul 15, 2025 - 00:41 PDT

Update

We are continuing to investigate this issue.

Posted Jul 15, 2025 - 00:35 PDT

Investigating

Our monitoring systems have detected a potential issue with APNS (Apple Push Notification Service) in the US1 region. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jul 15, 2025 - 00:34 PDT

This incident affected: ACCOUNT SECURITY (Authy App), PROGRAMMABLE VOICE (Client Mobile), FLEX (Flex Conversations), and PROGRAMMABLE MESSAGING (Notify, Conversations).