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Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        On Call Engineers are Investigating an issue with customer upgrades

        Incident Report for Twilio

        Resolved

        The incident of customer account upgrade is now resolved.
        Posted May 23, 2020 - 07:33 PDT

        Update

        We are continuing to investigate this potential issue with customer upgrades.
        Posted May 23, 2020 - 07:07 PDT

        Investigating

        Our monitoring systems have detected a potential issue with customer upgrades. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted May 23, 2020 - 07:06 PDT
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