On Call Engineers Are Investigating Failed Number Provisioning

Incident Report for Twilio

Resolved

We have fully investigated the failed provisioning for US and Canada numbers issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

Posted Mar 31, 2025 - 09:15 PDT

Investigating

We've become aware of a potential issue with failed provisioning for US and Canada numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Mar 31, 2025 - 07:48 PDT