We are no longer experiencing issues with the functioning of our support ticket platform. This incident has been resolved.
Posted Jul 28, 2022 - 09:28 PDT
Monitoring
We are observing a recovery in the functioning of our support ticket platform. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours] or as soon as more information becomes available.
Posted Jul 28, 2022 - 09:10 PDT
Update
We are experiencing issue with our support ticket platform. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jul 28, 2022 - 08:24 PDT
Investigating
Our monitoring systems have detected a potential issue with our support ticket platform. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Jul 28, 2022 - 07:42 PDT
This incident affected: TWILIO PLATFORM (Customer Support Center).
