SMS Delivery Delays to Dish Network in the US Over Long Code and Short Code Numbers

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Dish Network in the US over long code and short code numbers. This incident has been resolved.

Posted Apr 10, 2024 - 18:33 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Dish Network in the US over long code and short code numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 10, 2024 - 16:33 PDT

Update

We continue to experience SMS delivery delays when sending messages to Dish Network in the US over long code and short code numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Apr 10, 2024 - 15:40 PDT

Update

We continue to experience SMS delivery delays when sending messages to Dish Network in the US over long code and short code numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 10, 2024 - 13:50 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to Dish Network in the US over long code and short code numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 10, 2024 - 12:54 PDT

This incident affected: CARRIER NETWORK (SMS Long Code, North America, SMS Short Code, North America).