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        System Metrics

        Delays for Adding and Removing Numbers to A2P Campaigns

        Incident Report for Twilio

        Resolved

        Delays for Adding and Removing Numbers to A2P Campaigns have been resolved, and Phone Numbers are operating normally at this time.
        Posted Aug 18, 2023 - 08:32 PDT

        Monitoring

        Adding and Removing Numbers to A2P Campaigns now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
        Posted Aug 18, 2023 - 08:07 PDT

        Update

        Upon further investigation, we have confirmed that Carrier Network - SMS Long Code, North America is not affected by the ongoing incident. We are actively investigating the Delays for Adding and Removing Numbers to A2P Campaigns and will provide another update as soon as possible.
        Posted Aug 18, 2023 - 07:07 PDT

        Update

        We are investigating delays for adding and removing numbers to A2P Campaigns. We expect to provide another update in 1 hour or as soon as more information becomes available
        Posted Aug 18, 2023 - 06:54 PDT

        Investigating

        Our monitoring systems have detected a potential issue with adding and removing numbers to A2P Campaigns. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Aug 18, 2023 - 06:45 PDT
        This incident affected: PHONE NUMBERS.