SMS Delivery Delays And Failures to Hutchison Indonesia over International Registered SenderID

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures or delays while sending messages to Hutchison Indonesia over International Registered SenderID. This incident has been resolved.

Posted Jun 30, 2021 - 23:40 PDT

Monitoring

We are observing successful and timely SMS delivery while sending messages to Hutchison Indonesia over International Registered SenderID.. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 30, 2021 - 21:50 PDT

Update

We are no longer experiencing SMS delivery failures but still experiencing delivery delays while sending messages to Hutchison Indonesia over International Registered SenderID. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 30, 2021 - 20:23 PDT

Investigating

We are experiencing SMS delivery delays and failures while sending messages to Hutchison Indonesia over International Registered SenderID. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 30, 2021 - 19:26 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).