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Twilio Services
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      Zipwhip Gateway
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        Content Template Builder Functionality Disruption
        Incident Report for Twilio
        Resolved
        Template creation was degraded for 5 hours and 17 minutes between 09:01AM and 02:18PM Pacific Time on January 16th/2025. During this period of time, customers experienced 400 errors while trying to create templates through Console Builder UI. The issue has now been resolved.
        Posted Jan 16, 2025 - 15:28 PST
        Monitoring
        Our engineers are currently investigating the customer impact of a retroactive issue with Content Editor Template Creation Functionality Broken. We will follow up and provide customer impact details within 2 hours.
        Posted Jan 16, 2025 - 14:27 PST
        This incident affected: PROGRAMMABLE MESSAGING (Messaging Channels).
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