We have resolved the issue with our carrier partner impacting SMS delivery receipts in Brazil. Delivery of SMS was never impacted. We are monitoring the issue to ensure full resolution.
Posted Nov 10, 2016 - 10:58 PST
Identified
We have identified the cause of the issue with our carrier partner impacting delivery receipts for SMS in Brazil. Delivery of SMS is not impacted. We are continuing to work with our carrier partner to resolve this issue fully. Next update in 1 hour.
Posted Nov 10, 2016 - 09:47 PST
Update
We are continuing to investigate an issue with our carrier partner impacting delivery receipts for SMS in Brazil. Delivery of SMS is not impacted. Next update in 1 hour.
Posted Nov 10, 2016 - 08:42 PST
Investigating
We are investigating an issue with our carrier partners in Brazil impacting delivery receipts for SMS. Delivery of SMS is not impacted. Next update in 30 minutes.
Posted Nov 10, 2016 - 07:57 PST
This incident affected: PROGRAMMABLE MESSAGING (SMS).