Intermittent issue impacting delivery receipts for SMS in Brazil. Message delivery is not impacted.

Incident Report for Twilio

Resolved

We have confirmed resolution of this issue.

Posted Nov 10, 2016 - 12:34 PST

Monitoring

We have resolved the issue with our carrier partner impacting SMS delivery receipts in Brazil. Delivery of SMS was never impacted. We are monitoring the issue to ensure full resolution.

Posted Nov 10, 2016 - 10:58 PST

Identified

We have identified the cause of the issue with our carrier partner impacting delivery receipts for SMS in Brazil. Delivery of SMS is not impacted. We are continuing to work with our carrier partner to resolve this issue fully. Next update in 1 hour.

Posted Nov 10, 2016 - 09:47 PST

Update

We are continuing to investigate an issue with our carrier partner impacting delivery receipts for SMS in Brazil. Delivery of SMS is not impacted. Next update in 1 hour.

Posted Nov 10, 2016 - 08:42 PST

Investigating

We are investigating an issue with our carrier partners in Brazil impacting delivery receipts for SMS. Delivery of SMS is not impacted. Next update in 30 minutes.

Posted Nov 10, 2016 - 07:57 PST

This incident affected: PROGRAMMABLE MESSAGING (SMS).