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        500 Errors for API Requests

        Incident Report for Twilio

        Resolved

        500 error for API request has been resolved and API is operating normally at this time.
        Posted Apr 30, 2024 - 10:42 PDT

        Monitoring

        API requests for Identity, Lookup, Serverless, Video, Voice, Conversations & Sync, Messaging, IoT, Verify, Studio, Event Streams and Flex are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
        Posted Apr 30, 2024 - 10:26 PDT

        Update

        We are currently investigating an elevated rate of 500 errors for Multiple API requests. Our engineers are working on the issue, and we will provide another update in 30 minutes or as soon as more information becomes available.
        Posted Apr 30, 2024 - 10:07 PDT

        Investigating

        Our monitoring systems have detected a potential issue with API responses. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Apr 30, 2024 - 10:01 PDT
        This incident affected: DEVELOPER TOOLS (REST API) and PROGRAMMABLE MESSAGING (Content API).