Email Notification Delays

Incident Report for Twilio

Resolved

This incident has been resolved.

Posted Apr 25, 2016 - 14:47 PDT

Update

We are still monitoring the recovery of the delayed email notifications. We will post another update once the queues have cleared.

Posted Apr 25, 2016 - 14:21 PDT

Update

We are continuing to monitor the recovery of the delayed email notifications. We will post another update once the queues have cleared.

Posted Apr 25, 2016 - 12:47 PDT

Monitoring

We are seeing a recovery of the delayed email notifications. We will continue to monitor as the queued notifications get delivered.

Posted Apr 25, 2016 - 12:08 PDT

Update

We continue to work with our provider partners to resolve the email notification delays.

Posted Apr 25, 2016 - 11:45 PDT

Investigating

We’re currently investigating an issue with delays in email notifications. Customers may experience delays in receiving emails from Twilio, such as triggers and password resets.

Posted Apr 25, 2016 - 11:15 PDT

This incident affected: DEVELOPER TOOLS (Console).