Net Numbers Down

Incident Report for Twilio

Resolved

10DLCs within the US carrier ecosystem provisioning issues have been resolved and service is operating normally at this time.

Posted Aug 18, 2024 - 23:46 PDT

Monitoring

Delays and failures in provisioning 10DLCs within the US carrier ecosystem is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes minutes or as soon as more information becomes available.

Posted Aug 18, 2024 - 23:21 PDT

Update

We are continuing to experience delays in provisioning 10DLCs within the US carrier ecosystem. We are also investigating potential impact with 10DLC campaign registrations. Our engineers are working on this to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 18, 2024 - 22:28 PDT

Update

We are experiencing delays in provisioning 10DLCs within the US carrier ecosystem. Our engineers are working on this to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 18, 2024 - 21:28 PDT

Investigating

Our monitoring systems have detected a potential issue with Net Numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Aug 18, 2024 - 21:09 PDT

This incident affected: PHONE NUMBERS.