SMS Short Code Delivery Receipts Delays

Incident Report for Twilio

Resolved

We have confirmed the full recovery of SMS delivery notifications. SMS Delivery Notifications & Status Callbacks services are operating normally.

Posted Jul 28, 2019 - 16:44 PDT

Monitoring

We are observing recovery in delivery receipts delay when sending SMS from subset of Twilio Short Codes to US handsets. We will continue to monitor and provide an update when the issue is fully resolved.

Posted Jul 28, 2019 - 15:20 PDT

Investigating

We have detected an issue in delivery receipts delays when sending SMS from subset of Twilio Short Codes to US handsets. We are working with our carrier partners to resolve the issue and will provide an update as soon as possible.

Posted Jul 28, 2019 - 14:46 PDT