SMS Delivery Failures on Oi Brazil Network

Incident Report for Twilio

Resolved

We are no longer experiencing delivery failures on the Oi network in Brazil. This incident has been resolved.

Posted May 12, 2020 - 06:59 PDT

Monitoring

We are observing successful delivery on the Oi network in Brazil. We will continue to monitor to ensure a full recovery.

Posted May 12, 2020 - 06:22 PDT

Investigating

We are experiencing delivery failures sending to the Oi network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.

Posted May 12, 2020 - 05:40 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).