SMS Delivery Failures from Denmark Mobile Networks to a Subset of Twilio's Denmark Long Codes

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures from Denmark mobile networks to a subset of Twilio's Denmark long codes. This incident has been resolved.

Posted Nov 09, 2023 - 12:34 PST

Monitoring

We have started seeing recovery in SMS delivery failures from Denmark mobile networks to the subset of Twilio's Denmark long codes that were experiencing issues. We will continue to monitor to ensure full service recovery. We expect to provide another update in 24 hours or as soon as more information becomes available.

Posted Nov 08, 2023 - 15:04 PST

Update

We are still experiencing SMS delivery failures from Denmark mobile networks to a subset of Twilio's Denmark long codes. Our engineers continue to work with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Nov 08, 2023 - 13:14 PST

Update

We continue experiencing SMS delivery failures from Denmark mobile networks to a subset of Twilio's Denmark long codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Nov 08, 2023 - 09:01 PST

Update

We are still experiencing SMS delivery failures from Denmark mobile networks to a subset of Twilio's Denmark long codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 08, 2023 - 06:45 PST

Investigating

We are experiencing SMS delivery failures from Denmark Mobile Networks to a subset of Twilio's Denmark long codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 08, 2023 - 05:25 PST

This incident affected: CARRIER NETWORK (SMS, Europe).