SMS Delivery Report Delays to MTN/Spacetel Network in Syrian Arab Republic

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to MTN/Spacetel network in Syrian Arab Republic. This incident has been resolved.

Posted Mar 17, 2025 - 08:30 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to MTN/Spacetel network in Syrian Arab Republic. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 17, 2025 - 06:38 PDT

Update

We are continuing to experience delays in receiving message delivery reports when sending to MTN/Spacetel network in Syrian Arab Republic. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 17, 2025 - 05:39 PDT

Investigating

We are experiencing delays in receiving message delivery reports when sending to MTN/Spacetel network in Syrian Arab Republic. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 17, 2025 - 04:38 PDT

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).