MMS Delivery Delays to Small Networks in the United States from Subset of Long Codes

Incident Report for Twilio

Resolved

We are no longer experiencing MMS delivery delays to multiple networks in the US via a subset of Long Codes. This incident has been resolved.

Posted Nov 28, 2025 - 00:17 PST

Monitoring

We are observing recovery in MMS delivery delays to multiple networks in the US via a subset of Long Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 27, 2025 - 22:34 PST

Update

We have identified MMS delivery delays to multiple networks in the US via a subset of Long Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Posted Nov 27, 2025 - 18:35 PST

Update

We have identified MMS delivery delays to multiple networks in the US via a subset of Long Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available. This incident post is related to https://status.twilio.com/incidents/pcvxf9mbgw5h, recently resolved.

Posted Nov 27, 2025 - 11:05 PST

Update

We are experiencing MMS Delivery Report Delays to C-Spire in the United States of America via a Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Nov 27, 2025 - 10:16 PST

Update

We are continuing to investigate this issue.

Posted Nov 27, 2025 - 09:49 PST

Update

We are experiencing MMS Delivery Report Delays to C-Spire in the United States of America via a Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 27, 2025 - 08:16 PST

Investigating

We are experiencing MMS Delivery Report Delays to C-Spire in the United States of America via a Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 or as soon as more information becomes available.

Posted Nov 27, 2025 - 07:16 PST

This incident affected: CARRIER NETWORK (MMS Long Code, North America).